Privacy Policy

At RaisoActive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

When you create an account or make a purchase, we may collect:

• Name and email address
• Account password (encrypted)
• Billing information for purchases
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process your purchases and deliver digital products
• Create and manage your account
• Send order confirmations and important updates
• Provide customer support
• Send promotional emails (with your consent)
• Improve our website and services
• Analyze usage patterns to enhance user experience
• Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

• With service providers who assist in our operations (payment processors, email services)
• To comply with legal obligations or court orders
• To protect our rights, privacy, safety, or property
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing through trusted providers
• Regular security assessments and updates
• Access controls for our team members

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and login status
• Understand how you use our website
• Provide personalized content
• Analyze site traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

6. Third-Party Services

Our website may contain links to third-party websites and we use third-party services including:

• Google Analytics for website analytics
• Payment processors for secure transactions
• Social media platforms for sharing features
• Amazon Associates Program for affiliate product recommendations

These third parties have their own privacy policies. We encourage you to review their policies before providing any information.

7. Affiliate Links and Tracking

RaisoActive participates in the Amazon Associates Program and may participate in other affiliate programs. When you click on affiliate links on our website:

• Third-party cookies may be placed on your device by Amazon and other affiliate partners
• These cookies track your purchases to attribute them to our affiliate account
• Cookies typically expire after 24 hours to 90 days depending on the affiliate program
• We do not have access to your Amazon purchase history or personal account information
• Only aggregate commission data is shared with us (not individual purchase details)

You can opt out of affiliate tracking by adjusting your browser cookie settings or using browser extensions that block third-party cookies. This will not affect your ability to make purchases, but may affect our ability to earn commissions.

8. Children's Privacy

Our website is designed for parents and educators, not for direct use by children. We do not knowingly collect personal information from children under 13. Our educational products are intended to be used by children under adult supervision.

If you believe a child has provided us with personal information, please contact us and we will promptly delete such information.

9. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at contact@raisoactive.com.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. After account deletion, we may retain certain information as required by law or for legitimate business purposes.

11. International Users

RaisoActive is based in India. If you access our website from outside India, your information may be transferred to and processed in India. By using our services, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@raisoactive.com

Website: https://raisoactive.com/contact